Additional sources and materials
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2. L e o n a r d A., M c A d a m R. Corporate Social Responsibility. – «Quality Progress», October
2003, p. 27.
3. F r e e m a n R. Strategic Management: A Stakeholder Approach. Boston, 1984.
4. A n d e r s e n B. A Framework for Business Ethics. Social Responsibility not at Odds with Profitability. – «Quality Progress», March 2008, pp. 22–28.
5. Konareva L.A. Strategiya realizatsii sotsial'noj otvetstvennosti v
XXI veke. – «SShA Kanada», 2009, № 2.
6. Making Retailers Responsible? – «Quality Progress», March 2008, p. 16.
7. «SShA Kanada», 2000, № 10, s. 114–126.
8. «SShAKanada», 2005, № 12, s. 81–99.
9. C r o s b y Ph. Quality Without Tears: The Art of Hassle Free Management. N.Y., 1986.
10. K onareva L.A. Kruzhki kachestva na predpriyatiyakh SShA i Yaponii. M., 1986.
11. J u r a n J. Architect of Quality. The Autobiography of Dr. Joseph M. Juran. N.Y., 2004, p. 292.
12. I s h i k a w a K. What is Total Quality Control? The Japanese Way. N.Y., 1985.
13. R e y n o l d s L. Beyond Total Quality Management. Sheldon Business Books, 1994.
14. L e o n a r d D., M c A d a m R. Op. cit., pp. 27–32.
15. K e i m L. Corporate Wrongdoing: A Betrayal of Quality Principles. Public Statement by ASQ
President ( wwwasq.org.2002).
16. L e o n a r d D. Strong Foundation. Solid Future. Social Responsibility Drives Forward. – «Quality
Progress», March 2008, pp. 31–35.
17. S a n d e r s S. Defining Social Responsibility. Standards Helps Clarify a Nebulous Term. –
«Quality Progress», March, p. 6.
18. ASQ White Paper. Common Ground: Quality and Social Responsibility. Wash., 2007.
19. A n d e r s e n B. Op. cit., p. 24.
20. L e o n a r d D., M c A d a m R. Op. cit., p. 30.
21. A n d e r s e n B. Op. cit., p. 26.
22. V e r s c h o o r C. A Study of the Link Between a Corporation’s Financial Performance and Its
Commitment to Ethics. – «Journal of Business Ethics», October 1998, p. 1,509.
23. R e i c h e l d F. The Loyalty Effect. Harvard Business School, 1996.
24. A n d e r s e n B. Op. cit., p. 24.
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